display Ram 1500 2014 Get to Know Guide 

Adding Diesel Exhaust Fluid
• The DEF gauge (located in the instrument panel) will display the level of DEFremaining in the tank.
• Completely fill the DEF tank through the diesel exhaust fluid fill location (located behind the fuel door) at every maintenance interval or before if prompted by the
Electronic Vehicle Information Center (EVIC).
NOTE:
• Driving conditions (altitude, vehicle speed, load, etc.) will effect the amount of DEF that is used in your vehicle.
• Since DEF will begin to freeze at 12°F (-11°C), your vehicle is equipped with an automatic DEF heating system. This allows the DEF injection system to operate
properly at temperatures below 12°F (-11°C). If your vehicle is not in operation for
an extended period of time with temperatures below 12°F (-11°C), the DEF in the
tank may freeze. If the tank is overfilled and freezes, it could be damaged.
Therefore, do not overfill the DEF tank. Extra care should be taken when filling
with portable containers to avoid overfilling. Note the level of the DEF gauge in
your instrument cluster. On pickup applications, you may safely add a maximum of
2 gallons of DEF from portable containers when your DEF gauge is reading ½ full.
DEF Fill Procedure
• Remove cap from DEF tank (located behind the fuel door on drivers side of thevehicle).
• Insert DEF container or fill nozzle into DEF fill location and fill DEF tank.
NOTE:
•
The DEF gauge may take up to five
seconds to update after adding a gal-
lon or more of Diesel Exhaust Fluid
(DEF) to the DEF tank. If you have a
fault related to the DEF system, the
gauge may not update to the new
level. See your authorized dealer for
service.
• The DEF gauge may also not immedi- ately update after a refill if the tem-
perature of the DEF fluid is below
12°F (-11°C). The DEF line heater will
possibly warm up the DEF fluid and allow the gauge to update after a period of run
time. Under very cold conditions, it is possible that the gauge may not reflect the
new fill level for several drives.
• Reinstall cap onto DEF tank.
• Refer to your Diesel Supplement on the DVD for further details.
1500 3.0L DIESEL
152

CAUTION!
• To avoid DEF spillage and overfilling, do not “top off” the DEF tank after filling.
• When DEF is spilled, clean the area immediately with water or a mild solvent.
• DO NOT OVERFILL. DEF will freeze below 12 degrees F (-11 degrees C). TheDEF system is designed to work in temperatures below the DEF freezing point,
however, if the tank is overfilled and freezes, the system could be damaged.
Diesel Exhaust Fluid (DEF) Warning Messages
Your vehicle will begin displaying warning messages when the DEF level reaches a
driving range of approximately 500 miles (800 km).
If the following warning message sequence is ignored, your vehicle may not restart
unless DEF is added with in the displayed mileage shown in the EVIC message.
•Engine Will Not Restart in XXXX mi DEF Low Refill Soon – This message will display
when DEF driving range is less than 500 miles, DEF fluid top off is required with
in the displayed mileage. The message will be displayed in the EVIC during vehicle
start up with the current allowed mileage and accompanied by a single chime.
The remaining mileage can be pulled up anytime by way of the “Messages” list
within the EVIC.
• Engine Will Not Restart in XXXX mi Refill DEF –
This message will display when DEF
driving range is less than 200 miles. It is also displayed at 150 miles and 100 miles.
DEF fluid top off is required with in the displayed mileage. The message will be
displayed in the EVIC during vehicle start up with an updated distance mileage, and
it will be accompanied by a single chime. Stating at 100 miles, remaining range will
be continuously displayed while operating the vehicle. Chimes will also accompany
the 75, 50 and 25 mile remaining distances. The DEF Low telltale will be on
continuously until DEF fluid is topped off.
• Engine Will Not Restart Refill DEF – This message will display when the DEF driving
range is less than 1 mile, DEF fluid top off is required or the engine will not restart.
The message will be displayed in the EVIC during vehicle start up, and it will be
accompanied by a single chime. The DEF Low telltale will be illuminated
continuously until DEF fluid tank is filled with a minimum of two gallons of DEF.
1500 3.0L DIESEL
153

Diesel Exhaust Fluid (DEF) Fault Warning Messages
There are different messages which are displayed if the vehicle detects that the DEF
system has been filled with a fluid other than DEF, has experienced component
failures, or when tampering has been detected.
When the DEF system needs to be serviced the following warnings will display:
•Service DEF System See Dealer – This message will display when the fault is initially
detected and each time the vehicle is started. The message will be accompanied
by a single chime and the Malfunction Indicator Light. We recommend you drive
to your nearest authorized dealer and have your vehicle serviced immediately.
If not corrected in 50 miles, vehicle will enter the “Engine Will not restart in
XXX mi Service DEF See dealer” warning stage and message.
• Incorrect DEF Detected See Dealer – This message will display if the DEF system has
detected the incorrect fluid has been introduced to the DEF tank. The message will
be accompanied by a single chime. We recommend you drive to your nearest
authorized dealer and have your vehicle serviced immediately. If not corrected in
50 miles, vehicle will enter the Engine Will not restart in XXX mi Service DEF See
dealer warning stage and message.
• Engine Will Not Restart in XXX mi Service DEF See Dealer – This message is first
displayed if the fault detected is not serviced after 50 miles of operation. It is also
displayed at 150 miles 125 miles and 100 miles. System service is required
within the displayed mileage. The message will be displayed in the EVIC during
vehicle start up with an updated distance mileage, and it will be accompanied by
a single chime. Starting at 100 miles, remaining range will be continuously
displayed while operating the vehicle. Chimes will also accompany the 75, 50 and
25 mile remaining distances. We recommend you drive to your nearest authorized
dealer and have your vehicle serviced immediately.
• Engine Will Not Restart Service DEF System See Dealer – This message will display
if the DEF system issue detected is not serviced during the allowed period. Your
engine will not restart unless your vehicle is serviced by your authorized dealer.
This message will be displayed when under 1 mile until the engine will not start
and each time the vehicle is started. The message will be continuously displayed
and be accompanied by a single chime. Your Malfunction Indicator Light will also
be continuously illumined. We highly recommend you drive to your nearest
authorized dealer immediately if the message appears while engine is running.
• Engine Will Not Start Service DEF System See Dealer – This message will display
when the fault detected is not serviced after the Engine will not restart Service
DEF System See Dealer message is displayed on the next subsequent restart.
Your engine will not start unless you vehicle is serviced by your authorized dealer.
The message will be accompanied by a single chime. Your Malfunction Indicator
Light will be continuously illuminated. If the message appears and you can not
start the engine, we recommend you have your vehicle towed to your nearest
authorized dealer immediately.
1500 3.0L DIESEL
154

CAUTION!
•Diesel fuel will damage blacktop paving surfaces. Drain the filter into an appro-
priate container.
•Do not prefill the fuel filter when installing a new fuel filter. There is a possibility
debris could be introduced into the fuel filter during this action. It is best to install
the filter dry and allow the in-tank lift pump to prime the fuel system.
• If the “Water In Fuel Indicator Light” remains on, DO NOT START the enginebefore you drain water from the fuel filter to avoid engine damage.
EXHAUST REGENERATION
Under certain conditions, your Cummins®diesel engine and exhaust after-treatment
system may never reach the conditions required to remove the trapped particulate
matter. If this occurs, the “Exhaust System — Regeneration Required Now” message
will be displayed on the EVIC screen in your cluster and you will hear one chime to
alert you of this condition. Driving your vehicle at highway speeds for as little as
45 minutes can remedy the condition and allow the engine and exhaust after-
treatment system to remove the trapped particulate matter.
NOTE:
Under typical operating conditions, NO indications of regeneration state will be
displayed. If you do reach 80% of filter capacity, the following messages will assist
you in inducing and understanding the regeneration process.
Perform Service
Your vehicle will require emissions maintenance at a set interval. To help remind you
when this maintenance is due, the Electronic Vehicle Information Center (EVIC) will
display “Perform Service”. When the “Perform Service” message is displayed on the
EVIC it is necessary to have the emissions maintenance performed. Emissions mainte-
nance may include replacing the Closed Crankcase Ventilation (CCV) filter element, and
cleaning of the EGR Cooler. The procedure for clearing and resetting the “Perform
Service” indicator message is located in the appropriate Service Information.
Exhaust System — Regeneration Required Now
“Exhaust System—Regeneration Required Now” will be displayed on the EVIC if the
exhaust particulate filter reaches 80% of its maximum storage capacity.
Exhaust Filter XX% Full
Indicates that the Diesel Particulate Filter (DPF) is approaching full.
Exhaust System — Regeneration in Process Exhaust Filter XX% Full
Indicates that the Diesel Particulate Filter (DPF) is self-cleaning. Maintain your
current driving condition until regeneration is completed.
6.7L CUMMINS® DIESEL
161

Exhaust System — Regeneration Completed
This message indicates that the Diesel Particulate Filter (DPF) self-cleaning is
completed. If this message is displayed, you will hear one chime to assist in alerting
you of this condition.
Exhaust Service Required — See Dealer Now
This message indicates regeneration has been disabled due to a system malfunction.
The Powertrain control Module (PCM) will register a fault code and the instrument
panel will display the Malfunction Indicator Light (MIL).
CAUTION!
See your authorized dealer, as damage to the exhaust system could occur soon
with continued operation.
Exhaust Filter Full — Power Reduced See Dealer
The PCM derates the engine in order to limit the likelihood of permanent damage to the
after-treatment system. If this condition is not corrected and a dealer service is not
performed, extensive exhaust after-treatment damage can occur. Have your vehicle
serviced by your local authorized dealer.
CAUTION!
See your authorized dealer, as damage to the exhaust system could occur with the
exhaust filter full.
COOL-DOWN IDLE CHART
TURBO "COOL DOWN" CHART
Driving Conditions Load Turbo Temp Idle Time
(in minutes) Before Shut Down
Stop and Go Empty Cool Less than 1
Stop and Go Medium Warm 1
Highway Speeds Medium Warm 2 City Traffic Max. GCWR Warm 3
Highway Speeds Max. GCWR Warm 4 Uphill Grade Max. GCWR Hot 5
6.7L CUMMINS® DIESEL
162

NOTE:
• Your vehicle is equipped with a DEF injection system. You may occasionally hearan audible clicking noise. This is normal operation.
• The DEF pump will run for a period of time after engine shutdown to purge the DEF system. This is normal operation.
Diesel Exhaust Fluid Storage
Diesel Exhaust Fluid (DEF) is considered a very stable product with a long shelf life.
If DEF is kept in temperatures between 10° to 90°F (-12° to 32°C), it will last a
minimum of one year.
DEF is subject to freezing at the lowest temperatures. For example, DEF may freeze
at temperatures at or below 12° F (-11° C). The system has been designed to operate
in this environment.
NOTE:
When working with DEF, it is important to know that:
• Any containers or parts that come into contact with DEF must be DEF compatible(plastic or stainless steel). Copper, brass, aluminum, iron or non-stainless steel
should be avoided as they are subject to corrosion by DEF.
• If DEF is spilled, it should be wiped up completely.
Adding Diesel Exhaust Fluid
The DEF gauge (located in the instrument cluster) will display the level of DEF
remaining in the tank.
Completely fill the DEF tank through the diesel exhaust fluid fill location at every
maintenance interval or before if prompted by the Electronic Vehicle Information
Center (EVIC).
NOTE:
• Driving conditions (altitude, vehicle speed, load, etc.) will effect the amount of DEF that is used in your vehicle.
• Since DEF will begin to freeze at 12°F (-11°C), your vehicle is equipped with an automatic DEF heating system. This allows the DEF injection system to operate
properly at temperatures below 12°F (-11°C). If your vehicle is not in operation for
an extended period of time with temperatures below 12°F (-11°C), the DEF in the
tank may freeze. If the tank is overfilled and freezes, it could be damaged.
Therefore, do not overfill the DEF tank. Extra care should be taken when filling
with portable containers to avoid overfilling. Note the level of the DEF gauge in
your instrument cluster. On pickup applications, you may safely add a maximum of
2 gallons of DEF from portable containers when your DEF gauge is reading ½ full.
On Chassis Cab applications a maximum of 2 gallons may be added when the DEF
gauge is reading ¾ full.
6.7L CUMMINS® DIESEL
165

Diesel Exhaust Fluid (DEF) Warning Messages
Your vehicle will begin displaying warning messages when the DEF level reaches a
driving range of approximately 350 miles (563 km). If the following warning message
sequence is ignored, your vehicle may be limited to a maximum speed of 5 MPH
(8 km/H) unless DEF is added.
•DEF Low Refill Soon — This message will display when the low level is reached,
during vehicle start up, and with increased frequency during vehicle operation.
It will be accompanied by a single chime. Approximately 5 gallons (19 Liters) of
DEF is required to refill the tank when this message is initially displayed on pickup
applications, and approximately 7 gallons (28 Liters) are required on chassis-cab
applications.
• Speed Limited to 5 MPH in XXX mi Refill DEF — This message will continuously
display if the “DEF Low Refill Soon” message is ignored, and the frequency of
occurance of the chime will increase unless up to 2 gallons (7.5 Liters) of DEF is
added to the tank.
• 5 MPH Max Speed on Restart, Long Idle or Refuel Refill DEF — This message will
continuously display when the counter reaches zero, and will be accompanied by
a periodic chime.
The vehicle will only be capable of a maximum speed of 5 MPH upon the first of the
following conditions to occur: • If the vehicle is shutoff and restarted.
• If the vehicle is idled for an extended period of time, approximately one hour orgreater.
• If the system detects that the level of fuel in the tank has increased.
Add a minimum of 2 gallons (9.5 Liters) of DEF to the tank in order to avoid vehicle
operation at a maximum speed of 5 MPH (8 km/H).
• 5 MPH Max Speed Refill DEF — The vehicle will only be capable of a maximum
speed of 5 MPH (8 km/H) when this message is displayed. Add up to 2.5 gallons
(9.5 Liters) of DEF to the tank to restore normal vehicle operation.
NOTE:
A minimum of 2 gallons (9.5 Liters) may be required to restore normal vehicle
operation. Although the vehicle will start normally and can be placed in gear after this
message has been initially displayed, extreme caution should be utilized since the
vehicle will only be capable of maneuvering at a maximum speed of 5 MPH (8 km/H).
6.7L CUMMINS® DIESEL
167

Diesel Exhaust Fluid (DEF) Fault Warning Messages
There are four different messages which are displayed if the vehicle detects that the
DEF system has been filled with a fluid other than DEF, has experienced component
failures, or when tampering has been detected. The vehicle may be limited to a
maximum speed of 5 MPH (8 km/H) if the DEF system is not serviced within less than
250 miles (402 km) of the fault being detected.
When the DEF system needs to be serviced the following warnings will display:
•Service DEF System – See Dealer — This message will display when the fault is
initially detected, each time the vehicle is started, and periodically during driving.
The message will be accompanied by a single chime. We recommend you drive to
your nearest authorized dealer and have your vehicle serviced as soon as possible.
• 5 MPH Max Speed in 150 mi Service DEF System See Dealer — This message will
display if the DEF system has not been serviced after the “Service DEF System –
See Dealer” message is displayed. This message will continuously display until the
mileage counter reaches zero, and will be accompanied by a periodic chime. The
message will continue to countdown until it reaches zero unless the vehicle is
serviced. We recommend you drive to your nearest authorized dealer and have your
vehicle serviced immediately.
NOTE:
Under some circumstances this mileage counter may start with a value of less than
150 miles (241 km). For example, if recurring faults are detected in a time interval
of less than 40 hours, the counter may restart at the value where it stopped when a
previous fault was temporarily remedied, or at a minimum of 50 miles (80 km).
• 5 MPH Max Speed on Restart, Long Idle or Refuel Service DEF See Dealer — This
message will continuously display when the mileage counter reaches zero, and will
be accompanied by a periodic chime.
The vehicle will only be capable of a maximum speed of 5 MPH upon the first of the
following conditions to occur: • If the vehicle is shutoff and restarted.
• If the vehicle is idled for an extended period of time, approximately one hour orgreater.
• If the system detects that the level of fuel in the tank has increased.
• 5 MPH Max Speed Service DEF System See Dealer — This message will continuously
display, and will be accompanied by a periodic chime. Although the vehicle can be
started and placed in gear, the vehicle will only operate at a maximum speed of
5 MPH. Your vehicle will require towing, see your authorized dealer for service.
NOTE:
When this message is displayed, the engine can still be started. However, the vehicle
will only operate at a maximum speed of 5 MPH.
6.7L CUMMINS® DIESEL
168

ROADSIDE ASSISTANCE
Dial toll-free 1-800-521-2779 for U.S. Residents or 1-800-363-4869 for Canadian
Residents.
• Provide your name, vehicle identification number, license plate number, and yourlocation, including the telephone number from which you are calling.
• Briefly describe the nature of the problem and answer a few simple questions.
• You will be given the name of the service provider and an estimated time of arrival. If you feel you are in an “unsafe situation”, please let us know. With your consent,
we will contact local police or safety authorities.
INSTRUMENT CLUSTER WARNING LIGHTS
- Electronic Stability Control (ESC) Activation/Malfunction Indicator
Light
If this indicator light flashes during acceleration, apply as little throttle as possible.
While driving, ease up on the accelerator. Adapt your speed and driving to the
prevailing road conditions. To improve the vehicle's traction when starting off in deep
snow, sand or gravel, it may be desirable to switch the ESC system off.
- Tire Pressure Monitoring System (TPMS) Light
Each tire, including the spare (if provided), should be checked monthly, when cold
and inflated to the inflation pressure recommended by the vehicle manufacturer on
the vehicle placard or tire inflation pressure label. (If your vehicle has tires of a
different size than the size indicated on the vehicle placard or tire inflation pressure
label, you should determine the proper tire inflation pressure for those tires.)
As an added safety feature, your vehicle has been equipped with a Tire Pressure
Monitoring System (TPMS) which display in the Electronic Vehicle Information
Center (EVIC) when one or more of your tires is significantly under-inflated.
Accordingly, when the low tire pressure EVIC display illuminates, you should stop and
check your tires as soon as possible, and inflate them to the proper pressure. Driving
on a significantly under-inflated tire causes the tire to overheat and can lead to tire
failure. Under-inflation also reduces fuel efficiency and tire tread life, and may affect
the vehicle’s handling and stopping ability.
IF THE LIGHT STARTS FLASHING INDICATING A LOW TIRE PRESSURE, ADJUST THE AIR
PRESSURE IN THE LOW TIRE TO THE AIR PRESSURE SHOWN ON THE VEHICLE PLACARD OR
TIRE INFLATION PRESSURE LABEL LOCATED ON THE DRIVER'S DOOR.
NOTE:
After inflation, the vehicle may need to be driven for 20 minutes before the flashing light
will turn off.
WHAT TO DO IN EMERGENCIES
169

Please note that the TPMS is not a substitute for proper tire maintenance, and it is
the driver’s responsibility to maintain correct tire pressure, even if under-inflation has
not reached the level to trigger illumination of the TPMS low EVIC display.
Your vehicle has also been equipped with a TPMS malfunction indicator to indicate
when the system is not operating properly. The TPMS malfunction indicator is
combined with the low tire pressure telltale. When the system detects a malfunction,
the telltale will flash for approximately one minute and then remain continuously
illuminated. This sequence will continue each time the vehicle is restarted as long as
the malfunction exists.
When the malfunction indicator is illuminated, the system may not be able to detect
or signal low tire pressure as intended. TPMS malfunctions may occur for a variety of
reasons, including the installation of replacement or alternate tires or wheels on the
vehicle that prevent the TPMS from functioning properly. Always check the TPMS
malfunction telltale after replacing one or more tires or wheels on your vehicle, to
ensure that the replacement or alternate tires and wheels allow the TPMS to continue
to function properly.
NOTE:
Tire pressures change by approximately 1 psi (7 kPa) per 12° F (7° C) of air
temperature change. Keep this in mind when checking tire pressure inside a garage,
especially in the Winter. Example: If garage temperature is 68°F (20°C) and the
outside temperature is 32°F (0°C), then the cold tire inflation pressure should be
increased by 3 psi (21 kPa), which equals 1 psi (7 kPa) for every 12°F (7°C) for this
outside temperature condition.
CAUTION!
The TPMS has been optimized for the original equipment tires and wheels. TPMS
pressures and warning have been established for the tire size equipped on your
vehicle. Undesirable system operation or sensor damage may result when using
replacement equipment that is not of the same size, type, and/or style. Aftermarket
wheels can cause sensor damage. Do not use tire sealant from a can, or balance
beads if your vehicle is equipped with a TPMS, as damage to the sensors may result.
- Engine Temperature Warning Light
This light warns of an overheated engine condition.
If the light turns on and a warning chime sounds while driving, safely pull over and
stop the vehicle. If the A/C system is on, turn it off. Also, shift the transmission into
NEUTRAL and idle the vehicle. If the temperature reading does not return to normal,
turn the engine off immediately.
We recommend that you do not operate the vehicle or engine damage will occur. Have
the vehicle serviced immediately.
WHAT TO DO IN EMERGENCIES
170